Contact Support Service Division Head of RCC then give valid explanations why Calibration certificates were lost. Once reasons are valid, RCC will provide supplementary copy of calibration certificates as replacement for the original copies..
Contact RCC Costumer Support Services or email us at info@rccq.sa. Kindly provide us the reference certificate number. We’ll email the revised certificate or sticker to you.
If the request is Urgent you can contact us ahead of time for preschedule. We are here to meet your schedule, if next day service is necessary we will do everything possible to meet your requirements, however an expedite fee will apply.
Our standard calibration services, we can customize our services to your particular needs. For example, you may wish to specify particular calibration points or range, a bidirectional calibration (for differential sensors), a particular line pressure, direct primary standard calibration, etc. Let us know what you need.
Yes, customer service will contact you after the unit has been evaluated.
Our standard lead-time is 1 to 2 weeks working days upon receiving the units.
No, you can send a list to us and we can determine if the equipment needs to be done at our facility or yours.
Yes, we will send you a recall notice a month prior to the equipment calibration due date
Yes, we do pick up and deliver depending on the location and availability of resources.
Please contact our local RCC representative through our customer service hotline.
Please fill in the service request form. It is available in our websites.
We are implementing (ISO/IEC 17025) Quality Standards, all standards used at RCC lab are traceable to national and international standards.